Skilled team but HR structure needs improvement - werkgeversreview Manager bij SmartStream Technologies

1,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Skilled employees Friendly staff and seniors Technologies used

Minpunten

The workplace culture would benefit from a more employee-centric HR function. Unfortunately, there appears to be a lack of confidentiality in handling employee concerns and discussions, which has reduced trust in the India HR head. The current India HR leadership is perceived by many employees as being inconsistent in its approach. While maintaining strong relationships with senior leadership is important, employees expect HR to remain impartial, approachable, and supportive to all staff members regardless of hierarchy or location. There is a noticeable gap between employee expectations and the support being provided, particularly when addressing workplace concerns and management-related challenges. Many employees feel that their voices are not adequately represented or protected. For the organisation to foster a healthier work environment and improve employee confidence, leadership may want to evaluate the effectiveness of the current HR structure and consider changes that promote fairness, confidentiality, transparency, and employee well-being. So for the company’s long term benefit change the India HR.

Ontdek andere reviews over SmartStream Technologies

5,0
20 dec 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Hybrid setting Good company culture

Minpunten

They don’t let you work fully remote

3,0
7 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Since this is a British company we get excellent vacation and PTO. You get 20 days of vacation every year which can be taken anytime and the global HR from Bristol ensures that all employees are given their time off. I was in the Jacksonville, Florida office so my experience is based on that branch. Company wide policy states that we are suppose to work 2 days onsite and 3 day remote however this is rarely followed. I worked at SmartStream for 3 years and depending on the team you are assigned too you'll get a different experience. My teams FEMS (Fees and Expense Management Solutions) did not allow working remotely except on Mondays and it was very difficult to request any remote work. Other teams in the same office like Collateral, etc. were almost fully remote with them barely coming onsite with some people only working at the office once every 6 months. In fact for the 3 years that I was there I would say that other than our section (Expense Fees and Management) the office was completely empty most of the time. They also sponsor you for trips to other branches around the work like our Bangalore Branch and London.

Minpunten

The pay is not the best

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