gets worse every day - werkgeversreview Senior Customer Service Representative (CSR III) bij Solera

1,0
21 mrt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

none. looking for other job

Minpunten

management repeatedly writes up night shift for following night shift rules that are different from day shift rules because the audits are done by day shift management that doesn't care if they are accurate and cause stress. It has gotten unbearable the last few months. I am done here.

Ontdek andere reviews over Solera

5,0
18 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work for!

Minpunten

The pay could be better.

1,0
4 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None that I can think of.

Minpunten

The company has significant issues that make it difficult to recommend as a long-term workplace. HR support is virtually non-existent, leaving employees without meaningful assistance when concerns arise. Favoritism appears to influence decisions more than performance or merit, creating an unfair work environment. There are very few opportunities for career growth, and many employees find themselves in stagnant roles with little chance for advancement. Even when employees consistently exceed expectations and earn recognition, raises are infrequent or nonexistent, making it difficult to feel valued for hard work. Additionally, there is a noticeable lack of professionalism at the management level. Communication, accountability, and leadership standards need significant improvement. Overall, the company would benefit from investing in stronger leadership, a more effective HR department, and a culture that rewards performance fairly.

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