Great place to work! - werkgeversreview Customer Service Manager (CSM) bij SourceWhale

5,0
14 jul 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

SourceWhale is a great place to work! Flexi-working is great and the company is very innovative and always bringing the best tech solutions, keeping our clients happy and our role as CSMs much easier. When the product is great, the clients are happy, and if the clients are happy, CSMs are happy too! Senior leadership are always opened to listening and taking on feedback. No question ever goes unanswered, and no question is ever a silly question. 10/10 experience!

Minpunten

Very fast pace, changes are happening quick but it's not a con, just have to be ready to embrace all the changes,

Ontdek andere reviews over SourceWhale

5,0
5 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great remote culture Lovely people to work with

Minpunten

Difficult to move up working fully remote

5,0
23 dec 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Very keen on developing their employees, I've been able to grow a lot within my role and felt very supported in exploring both my current and any potential career paths. - Kind company work culture - Curiosity and asking questions is encouraged. This is a very collaborative working structure which I enjoy. The people are also very candid and super nice to work with. Great values on internal structure and how people are treated. - Common sense is very much so embraced, if there's something that you don't understand, you can ask and it will be explained. You'll also be treated like an adult, you were hired for a specific reason and you'll be trusted to follow through on your responsibilities. - Clear working structure and guidelines on your responsibilities and metrics and you'll be rewarded for meeting them. Overall a solid place to work with solid people.

Minpunten

Typical Startup issue of sometimes the workload can become a lot but in the same breath if you communicate with your supervisor they will work with you to help with that. We're growing so it makes sense that sometimes there will be more to do than other times. Management is very understanding of that and very conscious of making sure that you know the your work is appreciated.

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