Changes Afoot! - werkgeversreview Anonieme werknemer bij Spectrum

5,0
1 aug 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Bright House culture is second to none. They have always looked out for their employees with good benefits, working conditions and a friendliness not often seen.

Minpunten

Unfortunately, Bright House has been bought by Charter Communications and the future looks less positive. The perception is that Bright House was an afterthought to the Charter-Time Warner merger, and employees are being used to fill positions 'willy-nilly' with no regard for skill or location. Charter has definitely taken a "take it or leave it" attitude with Bright House employees. Current estimates are that 80% of the IT staff will leave the company rather than move to the mandated "St. Louis" location. Much good talent is being lost and the larger corporation will have a hard time continuing to make money here at Bright House.

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Reactie van Spectrum
9y
Hello. Thank you for taking the time to write a review. We appreciate your comments on our culture! During this time of transition, we assure you that we’re working hard to make this process as smooth as possible. Thanks for being part of our team.

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5,0
8 jun 2026
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Pluspunten

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Minpunten

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5,0
17 sep 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Compensatie, uren werk en privéleven, voordelen, leuke omgeving met veel leer- en groeipotentieel

Minpunten

Strikt op dresscode en professionele uitstraling

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