Spectrum

Decent Pay But Draining - werkgeversreview Customer Service Lead bij Spectrum

2,0

24 mrt 2022

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Free cable and internet, yearly raises with opportunities for two more raises as an agent, holiday overtime pay if you want it on top of guaranteed holiday pay, sometimes helping people solve problems via phone can be rewarding. Several weeks of paid training that can net you a quick couple thousand bucks while you hopefully find something better.

Minpunten

People seem to think they can treat the employees of their cable company/isp as absolute garbage and the company doesn’t treat the employees much better. The company is very much against working from home and sharing many concerns will be met with the response, “if you don’t like it here find another job.” You will be treated as a number, a replaceable resource to be exploited. Things can change at the drop of a hat. The calls and situations you’re handling will change often.

Reactie van Spectrum

Thank you for sharing these comments with us. Your feedback helps us better understand employees' needs and experiences, and better informs us about how we can support them and their families. Thank you for helping us toward those goals.

Decent Pay But Draining - werkgeversreview Customer Service Lead bij Spectrum

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