Don’t - werkgeversreview Customer Solutions Representative bij Spectrum

1,0
5 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company is actually great! Good benefits.

Minpunten

If I could give zero stars, I would. This has been one of the most disorganized and unprofessional work environments I’ve ever encountered. After weeks of “training,” we’ve learned almost nothing of value. The program is poorly structured, and leadership seems completely out of touch. The hiring process appears to prioritize quantity over quality, resulting in chaotic training sessions filled with constant distractions, drama, and a lack of basic workplace decorum. It feels more like a crowded waiting room than a professional setting…loud personal conversations, crap talking about other colleagues, phone calls, and general disorder are the norm. Am I in high school or work? I don’t know… The environment is toxic and not conducive to learning or growth. I’m actively seeking other opportunities and strongly advise anyone considering this company to think twice. This experience has been incredibly disappointing and discouraging. You deserve better.

Ontdek andere reviews over Spectrum

5,0
8 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Minpunten

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5,0
17 sep 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Compensatie, uren werk en privéleven, voordelen, leuke omgeving met veel leer- en groeipotentieel

Minpunten

Strikt op dresscode en professionele uitstraling

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