-They make commission impossible to hit, and they change it back and forth. Used to be “hit these numbers and you’ll get extra.” Then they literally told us they are paying us too much so they made the commission all or nothing. You have to hit retail, shampoo %, and service dollar per hour to get ANYTHING, which could result in only 25¢ extra an hour.
-Even when you do hit commission, you don’t get a normal % like most salons, you get extra cents or dollars per hour for just that paycheck IF you hit the minimum numbers they give you
-they give you a key and call you “key holder” which basically means you get to act as a manager without the pay
-to become a manager/AM they only care about sales. Doesn’t matter how many cuts you do or how good you are, they mainly care about shampoo numbers and retail sales. Which causes bad stylists who are good sales people to become manager.
-they hire people that are not good at cutting and give them way too many chances before getting rid of them. One girl messed up 15 cuts in a week and my team had to “watch after her” with no sort of discipline at all.
