Worst job experience I've had- they take advantage of young women - werkgeversreview Patient Navigator bij Spring Fertility

1,0
1 nov 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good support from coworkers (because we are all trauma bonding).

Minpunten

Where do I start :). Wage theft! No over time- this is a huge thing to note, management will adjust your hours. Your leadership accepts this and works late and the expectation is for you to do the same, as you have the same patient load. Unclear training - each week your role has new tasks added that are not clearly defined nor are you adequately trained for the additional tasks which you are audited on. Fear Mongering - rather than incentivizing employees with raises or rewards, they make sure you are aware you are replaceable and undervalued. They will remind you things are "in your contract". Finger Pointing- Rather than focusing on how to nip a problem in the bud, they will shame whoever made a mistake and penalize you for it. In company wide clinical meetings they will call out mistakes people made to remind everyone to try harder. Scope- Navigators are expected to do the work of all other departments in order to "coordinate a cycle".

avatar
Reactie van Spring Fertility
3y
Thank you for taking the time to provide your feedback. We are so sorry to hear about your experience as that is not our standard here. Our Patient Navigators are an integral part of the clinic and we are constantly monitoring staffing ratios to ensure reasonable workloads. We can assure you our timecards are monitored for compliance and OT is paid where applicable. Please reach out to our HR Department at HR@springfertility.com if you have any outstanding concerns regarding your time worked. We are again sorry to hear all of this and will be reviewing with our managers to identify areas of the clinical team’s experience that can be improved.

Ontdek andere reviews over Spring Fertility

5,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great team, awesome learning experiences

Minpunten

pay, high stress, slow movement on changes

avatar
Reactie van Spring Fertility
1w
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had positive experiences with our team and found meaningful learning opportunities while working at Spring Fertility. We understand that compensation, workload, and the pace of organizational change are important factors in the employee experience. We recognize there’s always room to improve, and we are actively working on ways to better support our teams.
1,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible schedule due to weekend requirements; friendly stadd

Minpunten

Toxic, tough to negotiate pay, terrible management

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