Not for me - werkgeversreview Remote Financial Counselor bij Spring Fertility

2,0
27 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fully remote position means no commute costs. PTO approval was generally easy when requested in advance.

Minpunten

1. Unsustainable workload The volume of accounts assigned could not be handled in a normal 8-hour day. Nights and weekends quickly became the norm despite being “remote.” 2. Minimal, one-and-done training You’re told a procedure once and expected to execute perfectly. There’s no structured documentation or shadowing period—just sink-or-swim. Mistakes trigger emails to the director instead of coaching. 3. Shadow micromanagement Officially “no micromanaging,” but the lead monitors every move on the director’s behalf while juggling her own full caseload. It creates constant pressure and mixed messages. 4. Quantity over quality culture Metrics focus on how many files you touch, not how accurately you resolve them. That mindset invites errors and burnout. 5. Role overload for leads The team lead is simultaneously trainer, supervisor, and frontline counselor. With no dedicated trainers, new hires fall through the cracks.

avatar
Reactie van Spring Fertility
11mo
Thank you for your thoughtful feedback. We're glad you appreciated the flexibility of the remote setup and PTO process. We're sorry to hear about the challenges you faced with workload, training, and support. Your points about role clarity, structured onboarding, and performance metrics are important, and we’re actively exploring improvements in these areas. We appreciate your contributions during your time with us and wish you all the best moving forward.

Ontdek andere reviews over Spring Fertility

5,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great team, awesome learning experiences

Minpunten

pay, high stress, slow movement on changes

avatar
Reactie van Spring Fertility
2w
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had positive experiences with our team and found meaningful learning opportunities while working at Spring Fertility. We understand that compensation, workload, and the pace of organizational change are important factors in the employee experience. We recognize there’s always room to improve, and we are actively working on ways to better support our teams.
1,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible schedule due to weekend requirements; friendly stadd

Minpunten

Toxic, tough to negotiate pay, terrible management

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