People Matter - werkgeversreview Sales and Marketing bij StoryStream

5,0
6 mei 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

Storystream is lucky enough to have a great team who work together well and that translates into a great experience for our customers and employees

Minpunten

Start up / scale up companies are always hard work and sometimes high stress, but that does mean the right people will thrive and learn quickly

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2,0
31 aug 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Customers are fun to work with, as are non-management employees.

Minpunten

Product lacks lots of basic features. It’s a nice-to-have SaaS product, not a must-have like management think it is. Churn is seen a CS problem and not a company problem. Strategy and marketing direction changes on a quarterly basis. Customer licensing/pricing varies wildly, but expectation is to service customers the same. Poor pay transparency. Unrealistic commission targets. CS is more like customer support and firefighting, vs true customer success and value driving.

1
avatar
Reactie van StoryStream
9mo
Thank you for sharing your feedback — we take all input seriously as it helps us reflect and improve. We’re sorry to hear that your experience at StoryStream didn’t meet your expectations. While this doesn’t align with the broader feedback we hear internally and externally — including recognition as a ‘Best Place to Work’ and multiple G2 awards based on customer feedback — we appreciate that every experience is unique. StoryStream is a fast-growing tech company, and that naturally means a dynamic, evolving environment. This pace of change can be challenging, and it may not be the right fit for everyone, particularly if one prefers a slower, less urgent growth pace. We genuinely wish you every success in the future and hope you find the right environment to thrive in.
5,0
24 sep 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great team, in-depth learning of the platform & how to properly CSM enterprise customers

Minpunten

If you're not prepared to work hard & be an active member of the culture, StoryStream is not for you

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