Looks good on paper, but read the VERY fine print. - werkgeversreview Field Service Technician bij SumnerOne

2,0
24 okt 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great people in Service. All about quality and doing it right the first time. Good teamwork and willingness to provide a service with the company in mind.

Minpunten

Overworked, underpaid. Ideal if you're a Sales Rep. No recognition or incentives for service other than a $50 gift card for Walmart if you have the most survey cards returned. Expected to work on personal time. Shady on mileage reimbursement. Some segment managers micromanage to the extreme. Tight-fisted when it comes to raises. Numbers can look great, customers can like you and can have all positive accommodations but at review time the excuses are plentiful. Don't expect more than a 25% raise and thats if you get one.

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Reactie van SumnerOne
10y
This post is for the wrong company. Perhaps it was for another Datamax company. The following references are not part of any existing or previous company program: a) we don't offer gift cards to Walmart, b) we don't have a survey card return program, and c) we don't have "Segment Managers." We do provide annual job reviews, performance-based raises, and a service-oriented bonus program with an opportunity for monetary incentive. We do have a service department career path with mentoring to provide guidance and promote achievement.

Ontdek andere reviews over SumnerOne

5,0
19 nov 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Awesome company culture and family oriented

Minpunten

No cons at this time!

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Reactie van SumnerOne
3y
Thank you for your review! We appreciate you taking the time to provide us with feedback!
1,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None, I use to love this job. Now I just dread going to work. Too many clicks, and if you don't fit in, you will be an outsider. Its also nice to see many employees doing little to no work with no repercussions. The one place where nothing works should be the actual slogan.

Minpunten

I use to love this place. Then upper management changed, we lost a bunch of accounts. Employees have been fired right and left, or ran for the hills (they are the smart ones). They have events, but don't allow field technicians enough flexibility to get to them. You will be underpaid, watched like a hawk, and don't expect to get ahead. There are little to no opportunities to advance, and when there are, they are not posted for you to apply to them. Current management will pick and choose who gets a chance for the opening.

1
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