SupportNinja

1,0

14 apr 2023

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Not much, if any really

Minpunten

I strongly advise you to avoid working at that company. There is a speakeasy on the premises, and it's unacceptable for employees to drink on the job. The CEO hires only his friends, and the CTO is a blatant racist, yet nothing is done about it. This company is a boys club, and anyone who identifies as LGBTQ, a person of color, or a woman is treated as second-class unless they can be exploited. The company is notorious for gaslighting. Employees are given vague instructions and then blamed for the failure of the task. The CEO is absent, yet quick to point fingers when things go wrong. The company recklessly spends money, then fires employees when funds are low. They expect their employees to achieve impossible goals, and the company attracts the most hateful, bigoted clients. They have no qualms about throwing employees under the bus, and they deceive the board frequently. The board has no idea what's going on because the company is so secretive. It's disgusting. The company treats its employees like garbage, lies about everything, uses them until they're no longer needed, then blames them for their own misfortune. You should not trust them.

Reactie van SupportNinja

Thank you so much for taking the time to share your feedback. Your inputs are extremely valuable as we move forward in this journey of A Better Way to Grow. It pains us to hear about the negative experience you had. SupportNinja is proud of the diversity and the dynamic it brings to our workspace. It's a key part of our identity as a company, as we employ thousands of employees across the globe with different backgrounds and stories. We take our promise of A Wider World of Possibilities very seriously. We also take Compassionate Candor to heart. Rest assured we will be applying this as we review your case so we may improve the overall employee experience. We take feedback very seriously as we strive to always do more and what is best for our employees. Our leaders will continue to be highly involved throughout the organization, especially in improving the overall employee experience. Please do let us know what support we can offer for you in your current role. Don’t hesitate to reach out with further suggestions, so we can make the working experience for you and your teammates an even better one.

Terrible People - werkgeversreview Customer Service Representative (CSR) bij SupportNinja

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