So unprofessional it's embarrassing. I started early March and this review is beyond overdue. The environment is 90% women, high school minded, late aged women. The training isn't thorough and the trainers and managers are arrogant, as well as very incompetent. This is a call center and they are currently blasting music through a Bluetooth speaker on the production floor where "electronics are prohibited". I understand if it was a little more subtle tunes but Justin Timberlake, Trey Songz, Mary J, Beyonce, TAKE YOU DOWN by Chris Brown,
really?! Customers are upset because they cannot hear, I cannot hear myself think, let alone hear the customer speak. When asked to turn it down, it was turned up louder. It's not as if the floor is unattended either, one of the floor supervisors put the music on.