Sutherland

Reviews voor Sutherland

If you're so desperate that McDonald's look good, work here. - werkgeversreview Tech Support bij Sutherland

1,0

11 jun 2014

Tech support

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

You definitely learn skills you can take to another job. You also earn enough to keep your head just barely above water, especially if you can get food stamps.

Minpunten

Everyone who is there is miserable, its just a way point to the next low wage job. No one respects you, your opinions or your ideas. Be careful if you get pregnant and need extra support, they'll find a way to push you out of your job.

Reactie van Sutherland

12y

Thanks for your review. I’m glad you were able to acquire some solid skills during your time here at Sutherland. We strive to promote a positive atmosphere for all of our employees. We know that working in customer service can be exhausting, but we believe it provides you with opportunities that you simply can’t get any other way. I’m very disappointed to hear that your co-workers didn’t reflect the positive mentality and outlook that we try to support in all of our employees. It can definitely be challenging to work with people who don’t seem happy to be there – that’s why Sutherland has an entire department (Employee Engagement) dedicated to providing a rewarding work environment. Sutherland Global Services supports maternity/paternity leaves for those who qualify and offers short term disability coverage to those in need. Our HR department abides by a strong open-door policy, and is committed to helping you explore options that will meet your need. We appreciate your candid feedback. It’s the only way we can grow and evolve. Thank you for your input, and we wish you the best!

Ontdek andere reviews over Sutherland

5,0

5 jun 2026

Customer service associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Full time ,equipment provided by company, many different projects hiring. 401k, very hands on company

Minpunten

Depending on the project your on project. On camera with photo taken every 3 mins for remote.

1,0

26 jun 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work and great coworkers

Minpunten

Extremely low pay for the amount of work and the type of calls that you have to deal with. Lots of mircomanaging. Unrealistic metrics. Lack of knowledge and competency from leadership because at no point should your workers know more than you about the job itself. No care for unforseen life circumstances that affect your ability to work. Very stressful and mentally exhausting which often leads to burnout. No recognition for hard work and meeting metric goals. Too hard to get PTO approved. Tech and internal systems are always breaking which affects your ability to do your job. No one is ever on the same page which often leads to being given incorrect information. No room for growth or opportunities to go into other roles. Benefits are not that great. Mid health insurance plans, no 401K match, no parental leave, and no internet reimbursements. They'll sell you a fairytale in training so BEWARE.

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