Long, terrible retail hours. They expect top-tier performance, but manage and compensate like rookies. - werkgeversreview Customer Service Representative bij TD

1,0
3 okt 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

TD Bank has a very dated business model. They are very stagnant in their growth model (who demands double the performance, double the hours and refuses to give a competitive salary?), but I digress, it is a perfect fit for the non-aspirational finance employee. The company operates on the same daily cycles, same business practices, focuses on customer service at the expense of financial sales and growth, but is very supportive of those employees who do not have a problem putting their head down and doing what they're told by management.

Minpunten

TD Bank, N.A. is your run of the mill big box retail bank. It is very similar in operation to its competitors (Chase, Wells Fargo, Citi, etc), except undervalues its human capital in exchange for "convenience". TD Bank senior management expects the retail/consumer branch employee to work ridiculous hours, all the while assigning themselves the traditional 9-5 M-F work week. Their management structure favors only mid+ level managers and leaves the rest of the workforce to work in an environment where more and more is demanded of each worker everyday (i.e., more job functions, more skill-sets needed to be acquired, more time sacrificed because management refuses to work holidays or weekends) all the while not compensating nor rewarding their employees. The central NJ region management puts on a charade of smiles, happiness and positivity -- but fail to deliver to their employees in terms of job satisfaction, recognition and/or respect.

Ontdek andere reviews over TD

5,0
13 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture. Everyone is super helpful and get great production level experience

Minpunten

I have not experienced any cons

4,0
5 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Minpunten

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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