Pluspunten
They pay slightly above minimum wage for most roles (if that's a pro to you), and in Portugal they offer accommodation at a below-market rate deducted from your salary, so you can live on the cheap. At least in theory. If you have a very high tolerance for mind-numbing corporate monotony, you can theoretically make it big here - promotions are handed out like candy to whoever wins the quarterly *ss-kissing contest, and qualifications are close to irrelevant in the long run. If you're someone with an actual life and a personality, there may be no way for you to last in this place, but it will very likely turn into an unforgettable experience, for better or for worse. I think all of this adds up to just about one star, which is all TP could ever hope to deserve.
Minpunten
The only reason TP Portugal can claim to offer 'above-average pay' is because Portugal has some of the most notoriously underpaid citizens on the continent given the cost of living. There is simply no way for somebody on Portuguese minimum wage (or even twice the minimum wage, for that matter) to get by living on their own in Lisbon, and TP knows this, which is why it lures everyone with that sweet housing arrangement. The catch is that the company essentially controls your livelihood this way, and they have the freedom to kick you out and shuffle you around whenever they feel like it. On top of that, once you lose your job, you're evicted within a few days. During recruitment, I was told the opposite, but remember this: TP recruiters lie! For those who are still curious, the housing arrangement in question can only be described as bottom of the barrel. In my case, I was placed in a small bedroom inside of a large condominium-style apartment shared with five other co-workers. The building was a 1960s-period housing project built on top of a slum (!) which was already deteriorating by the time I moved in, and many of the appliances, including the heating, were broken. The wooden floorboards were rotting away, and there was a constant smell of mould coming from behind the walls. TP pretended to care about this, but never sent anyone over for repairs. My case, if you could believe this, was actually a good one, since the place happened to be very close to the office. Others were placed so far away from downtown Lisbon that they had to spend a significant amount of their salaries on taxis and bus and ferry tickets to get to work and back home because yes, somehow TP gets away with not reimbursing their employees for these costs! As for the office atmosphere, it's so surreal that most new hires spend a few weeks or months trying to acclimatize themselves, wandering the halls with blank, confused faces. Nothing here works as you'd expect it to in an ordinary office on planet Earth. The average age hovers around 35, but you wouldn't be able to tell by looking around - most of the people look like college freshmen who just got up from the couch after too many rounds of drinking. Oh, speaking of which, TP is a haven for addicts of every stripe. Mostly alcoholics, but also plenty of drug addicts, gamblers, and the like. And let's not mention the rampant racism and sexual harassment, oh boy! Throughout my days there, I saw people breaking down crying, having violent mental episodes, sleeping, and engaging in activities I just discovered I am not allowed to explicitly describe here on Glassdoor, but none of this matters - TP management is the most vindictive bunch of petty schoolchildren in adult bodies you'll ever come across, and they pick their favorites early on. If that includes you as it did me, they'll try to get you for the most ridiculous infractions; anything from standing up from your desk for a minute to stretch, to talking to your coworker sitting next to you, to using the bathroom when they don't feel like you should be. And since everyone is on a temporary, renewable contract, they can just easily make up a reason to fire you if they so desire. There is zero stability at this place, and the turnover rate would make a revolving door blush. To add to all that, this company has got to have the most incompetent work force I have ever seen, at every level. Even though it's your average corporate office at first glance, nobody here seems to have any ability to wrap their heads around what they're meant to be doing. Managers don't understand what they're talking about most of the time, trainers don't know how to talk to people in English, much less train them, and the average rank-and-file employee is too dazed and confused to do even the bare minimum. In this kind of environment, even the ones who have enough of a clear head end up refusing to invest any effort in their work, so hardly anyone does anything of value most of the time.