It’s a terrible place to work - werkgeversreview Operations Customer Expert I bij TP

1,0
28 apr 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Still looking for something good in the company

Minpunten

I joined TP about two months ago, and so far my experience working on a client project has been very frustrating. The first issue is the building where we are located. There is no proper infrastructure to accommodate employees, despite the company hiring at a large scale. There are not enough toilets, and some are frequently out of order. Basic supplies like toilet paper are often missing, and at times rolls have been left on the floor, which raises hygiene concerns. The building is also often unclean not due to the cleaners’ efforts, but because there are not enough staff to maintain it properly given the number of employees. Finding a place to sit during lunch is another daily challenge. There are not enough tables and chairs, so employees often have to eat standing up. Additionally, there are only a few microwaves available, which can result in long waiting times during a short 30-minute break. At the end of the day, leaving the building can be difficult due to congestion around lockers and limited exit space. Meanwhile, management appears to have access to separate arrangements, which creates a sense of unequal treatment. Overall, the working conditions feel overcrowded and poorly managed, which makes the experience unnecessarily stressful.

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Reactie van TP
2mo
Thank you for taking the time to review TP, we appreciate your feedback.

Ontdek andere reviews over TP

5,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very accomplishing environment, I enjoyed speaking with customers.

Minpunten

Calls are back to back and you have to meet all metrics.

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Reactie van TP
5d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reactie van TP
5d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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