Bland, not the best - werkgeversreview Customer Service Representative bij TP

2,0
22 sep 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

* Great, reliable coworkers * Most management superb and knowledgeable * Can customize our own desk, to a certain degree

Minpunten

* Not being able to have part-time, or work-at-home opportunities * More flexible with attendance/corrective action procedures * Better benefits, such as more paid-time off days and matching 401(k) * Allow employees to customize desks more * Virtually no chances for advancement

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Reactie van TP
9y
We appreciate your candidness and thank you for your honest review. Our goal is to make sure our employees feel that they are treated well and listened to while making sure they are given the corresponding benefits and opportunities for career progression.

Ontdek andere reviews over TP

5,0
5 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good company to get your license.

Minpunten

Benefits aren't that affordable. Metric heavy

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reactie van TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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