Horrible - werkgeversreview Custoner Care bij TP

2,0
7 jan 2012
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

worked from home which was nice

Minpunten

Never received bonus, when we made bonus they changed how the bonus structure worked. When it was time to get paid boune (every thre months) they would change it again. Horrible health insurance. Did not pay for my E.R. visit, I was very ill.. because I did not have an accident. I paid 120+ for medical a month. My ER visit was over 20K almost as much as I made a yaer with them. Laid off with one day notice. They still have not turned over all my wages to unemployment. Still fighting. Called the "confidentail" line for support if you are havign issues with the company. Called 4 times, it has been 6 months no call back. Management had a few good people, but mostly no support. Also shorted housrd for time spent on phone with help desk, emailed ticket numbers and copies of phone records of supporting documents.. never got paid. I was shorted over 15 hours in pay.

Ontdek andere reviews over TP

5,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Training is very helpful to employees

Minpunten

There is nothing bad about this company.

avatar
Reactie van TP
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5,0
10 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Minpunten

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
avatar
Reactie van TP
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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