I Quit After One Week - werkgeversreview Customer Service bij TP

2,0
8 jun 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly environment. You are paid for training. You are able to meet new people. There are very supportive and helpful employees available to help you on the call floor.

Minpunten

You are just a number to the company. The training is too short and feels rushed. Information (e.g training time, pay) given with employment offer is incorrect. You are not actually shown how to use the phones or navigate the computer systems needed for calls. I personally feel messed about by management / recruitment after being placed on a campaign completely different from the one that I applied for. This is the reason why I had to quit.

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Reactie van TP
7y
We are sorry to learn about your experience. Your review is very alarming and we would like to hear more from you. Kindly share this with us via http://bit.ly/TPHR-Form for assistance. Thank you.

Ontdek andere reviews over TP

5,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Minpunten

Nothing I can think of thats a con

3,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Minpunten

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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