working at TP - werkgeversreview Member Service Representative bij TP

4,0
20 jun 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

flexable shifts and schedules, great discounts are offered to part time and full time employees, great opportunities to give back to the community and people in need, the fun committee, descent pay and overtime options, great ACCM

Minpunten

the rates for medical coverage are very high, the bonus structure could be a little better, requirements for paid leaves could also be a lot better

avatar
Reactie van TP
7y
We sincerely appreciate your feedback. Our goal is to provide employees with several schedule options in order to meet their needs. We also provide plenty of benefits to reward them of their hard work. Thank you.

Ontdek andere reviews over TP

5,0
5 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good company to get your license.

Minpunten

Benefits aren't that affordable. Metric heavy

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Reactie van TP
9h
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reactie van TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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