great place, would have loved to continue working if they had let me come back after my illness. - werkgeversreview Call Center Representative bij TP

3,0
17 apr 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good pay, relaxed environment, diversity, lots of people to talk to, training was awesome, looked forward to coming to work

Minpunten

strict attendance policy, made to feel important but not, even if you're one of the very best, their attendance policy will get you fired if you have a serious illness or accident. it Will count against you.

avatar
Reactie van TP
6y
Thank you for sharing your experience here in TP. Our employees are our top priority and we would like to extend our apologies if you haven't felt that way. We would like to understand your situation better, may we request for you to share a more detailed review of your experience via LetsConnect@teleperformance.com or call our LET'S CONNECT help line at 800-664-9335. We wish you all the best and hope you are well.

Ontdek andere reviews over TP

5,0
5 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good company to get your license.

Minpunten

Benefits aren't that affordable. Metric heavy

3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reactie van TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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