Acceptable employer for an experience abroad. - werkgeversreview Customer Support Representative bij TP

3,0
3 mrt 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very uncomplicated all in all.

Minpunten

Many departments which are supposed to help the employees are unreliable and the pay is barely acceptable.

avatar
Reactie van TP
6y
Thank you for your review. Please, bear in mind that we are a company located in Portugal, we follow the local standards, regulations and law. Taking into account the national average earnings in Portugal, our salaries are quite high. It is important to not compare the salaries in Portugal with countries with a high cost of living, but with countries with the same cost of living as Portugal. If you want to share a more detailed review, please contact us via https://www.teleperformance.com/en-us/contact-us/ for us to investigate. Teleperformance Portugal

Ontdek andere reviews over TP

5,0
5 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good company to get your license.

Minpunten

Benefits aren't that affordable. Metric heavy

avatar
Reactie van TP
1d
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3,0
16 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Minpunten

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reactie van TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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