Pluspunten
-good concessions and staff travel offers -nice uniform -annual leave entitlement (if you manage to get the time off)
Minpunten
-bully management right up to the top -if your face fits then you are ok but if you challenge the management then you will find yourself shipped out -ridiculously low wages -management cherry pick the best inquiries and give to the top sellers instead of been fairly shared -favoritism in every store -no breaks if you are busy -Compulsory overtime that is paid back in lieu time rather than monetary -been inflexible on annual leave - cant overlap 2 agents been off at any one time but with 20 agents who all have 5 weeks AL to take and only 46 weeks in a year to take it (no AL for the first 6 weeks of the year) it was impossible not to overlap - resulting in AL always been denied - no way to progress if you are a top seller as the management want to keep you as an agent for greed