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Glorified MSP - werkgeversreview Technical Support Engineer II bij TeKnowledge

2,0

26 nov 2024

Technical support engineer ii

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The people that I work with make the job somewhat enjoyable and being able to use the Microsoft Admin Centers we have access to is kinda cool.

Minpunten

There is no knowledge base to look up information and or similar case issue with ease. The tools we do have do not work all the time or are just not helpful. You are just a statistic in a spread sheet. The technology support that is available is very minimal and you have to constantly relay on tech support from a very select group of people who are constantly busy. 1 year is about the longest anyone works here from management down to Support Engineers. When you don't have the tools to do your job or something and s down you are required to operate at 100% which is kinda weird.

Reactie van TeKnowledge

We hear your concerns about management and are actively working on improving leadership practices and transparency. Your feedback is invaluable in helping us identify areas for growth.

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5,0

18 jun 2025

Intune engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good place to work i like it

Minpunten

Not much pay transport to site

Reactie van TeKnowledge

5mo

Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.

1,0

18 apr 2026

Critical situation manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Minpunten

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

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