TeleTech (Cairo)

Reviews voor TeleTech (Cairo)

Customer Technical Support - werkgeversreview Customer Service Representative bij TeleTech (Cairo)

2,0

5 apr 2018

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

It was a brilliant opportunity to gain experience and learn several things on Logitech’s peripheral and harmony products. In general, it is a way to start and get a bit of experience in that sector.

Minpunten

Education comes first. The managers don’t have technical knowledge and try to follow processes, and procedures blindly. These used to cause arguments between them and the 1st line of support.

Reactie van TeleTech (Cairo)

Hi there, Thank you for taking your time to write us a review. There seems, however, to be a small issue; we are TeleTech Egypt. We are a company based and operating in Cairo Egypt, Saudi Arabia, and Algeria. We have never had any offices nor employees in the USA, UK, Mexico etc.. I believe you may have us confused with TeleTech USA (now TTec) www.teletech.com Have a great day.

Ontdek andere reviews over TeleTech (Cairo)

5,0

18 jan 2024

Insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Education opportunities, benefits, and flexible hours

Minpunten

Call center atmosphere and talk time requirements

4,0

15 mei 2026

Csr2 and resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good environment, dayshift, bosses are approaching

Minpunten

Too low for CSR 2 since need to upsale with resolution

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