Wouldn’t Recommend - werkgeversreview Anonieme werknemer bij Tend

2,0
17 jun 2023
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay is decent (not necessarily the highest but above average), coworkers for the most part are great, hardworking people, state of the art technology and equipment, lots of opportunity for OT because the company is always short-staffed.

Minpunten

Literally everything else. Hours of operation are ridiculous for a dentist office (opening shifts start at 6:30a and closing shifts end at 8:30p), extremely high turnover rate for all positions (doctors, DAs, hygienists, reception, management) and at all levels, including HR and corporate, certain employees get favoritism/preferential treatment and are excused for terminable offenses while other people are fired on the spot for the same things (there’s supposed to be a “point system” but it is very rarely enforced), lack of communication and transparency between management and the studio, and the list goes on. And that’s only operational. Don’t get me started on how terrible the company is at providing care to patients. “Doing dental differently” is a scam. This company is run like a Medicaid office, just much more aesthetically pleasing. I wholeheartedly agree with the previous reviews that say the company is all about numbers. They truly do not care about employees or patients alike.

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Reactie van Tend
2y
Thank you for sharing your feedback and experience at Tend. We are glad to hear that you enjoy Tend’s total rewards package, your great co-workers, and the state-of-the-art technology. We are committed to a positive work environment, where we provide accessible and quality care to our members. Early, late, and Saturday appointments are highly regarded by our members, and thank you for working those times, so our members can come to the dentist when their schedule permits. Our members truly experience dental differently with our technology and high standard of clinical care that comes from our team members. We appreciate your feedback, and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

Ontdek andere reviews over Tend

5,0
13 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Plenty of growth opportunities, pay, flexibility

Minpunten

I’d love to see us use even more technology

1,0
25 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are none. It's all fake.

Minpunten

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
avatar
Reactie van Tend
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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