Tend

Reviews voor Tend

Enter at your own risk - werkgeversreview Anonieme werknemer bij Tend

1,0

16 aug 2023

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

This position serves as an excellent foundational opportunity for aspiring dental assistants. It provides a robust platform for acquiring fundamental expertise in general dentistry. Moreover, individuals may opt to progress towards specialized fields such as oral surgery or orthodontics. This trajectory underscores the potential for professional advancement, including roles in management. The comprehensive benefits package encompasses sick and vacation leave, alongside a 401K plan.

Minpunten

Anticipate potential challenges within this work environment, including the possibility of not being able to take allotted breaks due to staffing shortages. There might be issues related to fixed schedules, with occurrences of sudden staff absences. The management's attentiveness and clinical knowledge might be lacking. Colleagues might engage in gossip and exhibit a deficiency in collaborative teamwork. The Chief Operating Officer (COO) may display rudeness and a lack of respect for individuals' privacy. Human Resources (HR) functions primarily in the company's interests rather than those of the employees. Unforeseen patient appointments could arise at the last minute, necessitating flexibility. Overtime might be necessary beyond the scheduled hours. Advancement in the organizational hierarchy could entail cultivating favorable relationships. There may be inadequacies in necessary procedural supplies, and speaking out could lead to adverse consequences, as the company has been known to terminate individuals who voice concerns. Prepare for the likelihood of encountering numerous dissatisfied patients who may choose to seek care at alternative facilities and openly express their discontent with their TEND experience. The establishment appears to operate in a manner akin to an elevated Medicaid-focused practice. Distinctive operational approaches at TEND do not seem to substantially deviate from those observed within other Dental Support Organizations (DSOs). It is worth noting that the recurrent turnover of personnel has made a lasting impact, which prospective employers consider when evaluating individuals with prior TEND affiliations.

Reactie van Tend

Thank you for sharing your feedback and experience at Tend. We appreciate all of your hard work and clinical care you provided our members. We want our team members to grow & develop with us, and see the career path at Tend for all roles. For Dental Assistants, you are correct that we promote from within for specialty assistant roles, have leadership opportunities, and want our team members to find success with us. Our total compensation package is competitive to be able to support differentiated needs for our team members, including healthcare, 401k with a general match, and great working environment & coworkers. We strive to provide flexible schedules for team members and support their working needs. Our chief officers and People Team drive collaborative teams who deliver operational and clinical excellence, while supporting team members on their growth paths. We are focused on continuing a high level of organizational engagement by listening to our teams and implementing projects to improve workflows. We take our team members’ feedback seriously and communicate all of the great work happening at Tend to maintain our high level of support & improve in areas that are needed. Please let us know if you would like to continue this discussion with Tend Dental, email us at people@hellotend.com.

Ontdek andere reviews over Tend

5,0

27 mei 2026

Studio manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Fun environment!! I love my team and patient base. Great marketing and support system.

Minpunten

Being in the dental field for a while now I had not found a dental family where I felt heard and Tend offers that. No complaints on my end!

Reactie van Tend

Thank you so much for this! We love hearing that you've found your dental family at tend — that sense of belonging is something we work hard to create in every studio. Your feedback on team activities is noted, and we're always looking for more ways to bring teams together. So glad to have you with us!

1,0

25 apr 2026

Manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

There are none. It's all fake.

Minpunten

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

Reactie van Tend

1mo

Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer

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