Terminix

Reviews voor Terminix

CSR - werkgeversreview Customer Service Representative (CSR) bij Terminix

1,0

13 okt 2025

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Paid Weekly only pro of the job

Minpunten

There is NO work life balance. NO holidays off. No support from leadership. High stress customers 24/7. Lack of accountability from branch managers and technicians. Billing, admin, and retention department prefer to shift blame and refuse to do their part in solving the customer issues.

Reactie van Terminix

8mo

Thank you for sharing your experience. We are sorry to hear that your time with us did not meet your expectations, particularly regarding the demands of the role and the support provided by leadership. We recognize the challenges, and we take all feedback regarding work-life balance, management accountability, and internal support structures seriously. We are committed to providing a supportive environment where our colleagues feel valued, and we hope you'll consider reaching out to myhr@terminix.com to discuss your feedback in more detail.

Ontdek andere reviews over Terminix

5,0

22 apr 2026

Pest control technician

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Management was always willing to help

Minpunten

Sometimes it felt like they were micro managed

Reactie van Terminix

2mo

Thank you for taking the time to share your feedback. We’re glad to hear that you felt supported by your management team. We appreciate your dedication and welcome any additional feedback at myhr@terminix.com.

2,0

26 jun 2026

Pest control technician

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Take home work truck and okay benefits.

Minpunten

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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Reviews voor Terminix Reviews voor Customer Service Representative (CSR) bij Terminix Review voor Terminix