Pluspunten
PT and FT staff are great to work with. Many of the employees truly care what happens in the store and want to do a good job.
Minpunten
Managers can not get schedule posted when they are supposed to. Managers spend more hours upstairs than on the floor. Managers rely on FT to run the sales floor. Managers will print out job discriptions showing you what they expect from you but do not know what their job discriptions are. They spend less than 25 percent of their time on the floor. Managers wear walkies and will try to manage the floor from the break room. Managers will coach you on your coaching yet fail to follow up on anything you have been working on with the PT staff. Managers rely on FT feedback in order to write PT reviews because they don't know anything about their pt staff, do to lack of floor presence. The focus on selling elfa is crushing the orignal idea of the company. If someone comes in looking for a travel bottle. We are supposed to ask them where they store their suitcases, and try to sell them a closet for at least 2000 because they just don't know that's what they really want. "Its what they want need and deserve" the customer could not possibly need the 2 dollar item they came in for! Managers do not plan ahead when it comes to holiday help. They wait till the last min hire people and try to train them during our busy december weeks, while cutting PT hours because they are not making payroll due to their late in the game new hire training. We all know the busy season is comming why can't you plan ahead and hire before it gets busy? That way the people are ready to go when we need them.