The Container Store

Reviews voor The Container Store

Getting further away from foundation principles - werkgeversreview Full Time Sales bij The Container Store

2,0

11 nov 2017

Full time sales

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I have met truly inspirational and like minded people here.

Minpunten

Full time has become very difficult. Our Foundation Principle of 1=3 is more like 1=5. Never enough staffing and lots of comments from customers about lack of service. With the introduction of TCS Closets, we seem to be struggling with lack of time to really address customers that wish to make a sizable purchase of $20,000 or more. Man in the desert selling is non existent, more like point and hope the customer finds it. Full time staff handles most of the customer complaints. Really nothing like the company I signed on with 13 years ago. To the complaint that full time staff just hangs out in the back or stands around talking I can assure you we are working on a TCS Closet, a customer complaint or trying to fix holes in the schedule. In my store Full Time staff work very hard.

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5,0

24 jan 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Amazing management, I can't complain about that.

Minpunten

No cons really, they made truck days fun.

1,0

23 jun 2026

Anonymous

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Minpunten

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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