Pluspunten
The Container Store trusts and encourages it's employees. The ability to make decisions and do what is best for our customer's makes you want to take ownership. I like the fact that if you take the initiative then you will get the training or information you need because you earned it. There is investment in all of the staff, but giving more to those that are willing to do more. Opportunities are given to those that can see more globally and not just what is infront of them at that moment.
Minpunten
There are not any cons. I do think people misunderstand the foundation priciples and try to twist them to fit what they want and not what they really mean. Those who have left or not unhappy are usually tenured employees that could not evolve, part time that wanted full time, but didn't do anymore than asked or just don't get the culture. You have to be selfless and not selfish. The Container store is about customers first, then employees, then any shareholders.