Good as long as you can deal with unpleasant customers. - werkgeversreview Customer Service Representative bij TicketNetwork

3,0
26 sep 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free food and laundry service, holiday parties, over time is mostly always an option.

Minpunten

Commission isn't the best it really needs improvement so even if you do well you are really not getting paid for the amount of sale you make. Management shows a huge amount of favoritism, you will see most of the employees working hard while others are standing around talking to managers not doing anything sometimes for an hour. It's horrible. Sometimes reps will be getting yelled at for not handling the call when the customers ask to speak to a manager. Or a manager will take forever to take the call or you will have some managers that will tell you to put the customer on hold until they hang up.

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5,0
19 mrt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

benefits, culture, team style, options at work like gym and food

Minpunten

the subject matter is a little sketch

2,0
18 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working remotely is good, better than on site.

Minpunten

Face value verses market value on tickets. The all sales final policy.

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