Highly Recommended - werkgeversreview Senior Software Engineer bij Ticketer

5,0
8 apr 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

The work is far more interesting than the retail software problems that I've worked on before. There is a lot of shared code, so engineers are working for a common goal rather than in silos working on individual customers. Best Agile and engineering practices are actually followed. The people are friendly and supportive. Friday afternoons are for training courses. It's fully remote.

Minpunten

I had no idea how much there would be to learn about buses and their software. It's going to take years.

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Reactie van Ticketer
1y
Thank you for this review - we are glad you are enjoying the role and don't worry - you will have plenty of time to learn! :)

Ontdek andere reviews over Ticketer

1,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are some genuinely capable people across the business, and many colleagues care deeply about doing good work. The product and customer base also have real potential, and there are opportunities to learn if you are proactive and willing to work across different areas.

Minpunten

The culture has become increasingly difficult. There is a noticeable gap between how the company presents itself and how it feels to work there day to day. Career progression is limited, even for people who consistently deliver, take ownership and go above what is expected of them. There is also a lack of visible, consistent leadership. The CEO often feels absent from key issues, and senior decision-making can feel disconnected from the reality experienced by teams on the ground. The COO in particular appears to have a very different view of the organisation from the one many employees experience. Good performance does not always seem to translate into recognition, support or progression. In some cases, taking responsibility and doing the right thing can lead to more pressure rather than more opportunity. This creates frustration and a sense that effort is not fairly rewarded. The business would benefit from more honest leadership, clearer career pathways, better communication and a culture where constructive challenge is welcomed rather than treated as a problem.

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Reactie van Ticketer
1w
Thank you for taking the time to share such a detailed review. We are pleased to hear your positive comments about the capability of our people and the potential of our product and customer base. These are areas we are proud of and continue to invest in. We are sorry to hear that your experience of the culture and leadership has not been as positive. Creating an environment where colleagues feel supported, recognised, and able to progress is important to us, and we acknowledge that we still have work to do to ensure this is consistently experienced across the business. In particular, we recognise the importance of clear career pathways, visible leadership, and open, honest communication. These are ongoing areas of focus, and we are actively working on strengthening how we support development, recognise performance, and ensure feedback is heard and acted upon at all levels. We also take your comments on leadership visibility and alignment seriously. It is important to us that decision-making reflects the experiences of our teams, and we are continuing to look at how we can improve communication and connection across the organisation. We appreciate you highlighting these challenges, as well as the opportunities. Feedback like this helps us improve, and we remain committed to creating a culture where people feel valued, supported, and able to do their best work. If you would be open to sharing further detail, we would welcome the opportunity to continue the conversation directly.
4,0
13 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Not too large, nice people, good working conditions (remote), decent benefits

Minpunten

Not many opportunities for progression internally either within your team or other teams.

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