It’s not as bad as some places but you can do better. - werkgeversreview Customer Service Representative bij UScellular

3,0
21 mei 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

1) Great pay with potential for commission along with bonuses & raises 2) Most leaders are super nice and encouraging. 3) You are able to work from home with only going into office twice a month.

Minpunten

1) Shift bidding. It’s not the Olympics, it’s a desk job. 2) Leadership went from gently guiding me to keep my stats up to using fear-tactics. A previous leader went so far to clock me out of my shift because I was two minutes late from break. 3) High turnover rate. When I first started, most employees were there for 10-15 years but as more changes got announced, tenured employees ended up quitting. 4) Recently, the company initiated two major changes to my role that I wasn’t able to receive proper training for and I was expected to take calls while still learning the system. 6) Although they offer PTO, good luck actually using it. Only 4-5 associates can have the day off in a team of 250 associates. How is that fair?

Ontdek andere reviews over UScellular

5,0
15 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Company Culture Compensation Upward Mobility

Minpunten

Job Stability Brand Visibility Ability to attract talent

4,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Minpunten

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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