They Care About "U" ! - werkgeversreview Customer Service Associate bij Union Bank

4,0
18 jan 2010
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I love the culture at my office. The managers are laid back, yet very motivating and supportive. Banking is basically sales, but I don't feel like I'm under the gun- the pressure isn't intense. What I mean by that is that the goals are there, but I don't feel like I'll lose my job for not meeting them month after month. I don't feel like management and the bank in general are overly aggressive, but they do stress acquisition along with retention. Benefits are provided even for part timers. Vacation time is ample, and there is an option for vacation buying (which is refundable). More than enough sick hours are provided, which gives me peace of mind.

Minpunten

It's really hit or miss depending on the management and your coworkers, but I am very satisfied with my current team. As far as promotion and career development goes, you are set on a 6 month / 12 month review cycles. If you happen to have a blunder, and depending on how serious it is according to the detailed disciplinary chart, can really stifle and delay your promotion. That means if you pretty much forfeit any promotion if you incur a "moderate" infraction on your record.

Ontdek andere reviews over Union Bank

5,0
7 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent pay and good benefits. Management is experience

Minpunten

Antiquated system software. They do things in a very old school way.

4,0
26 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice bonus and pay compensation

Minpunten

Pay lags and career security

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