2,0
16 sep 2022
Anonieme werknemer
Voormalige werknemer, minder dan 1 jaar
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Not much Pro's as it is an on-site job with the vibe of a remote setup coupled with management not being on site.
Minpunten
Complete lack of communication from management. Quality leads & analysts non-existent. Heavily reliant on experienced agents for information provided for troubleshooting. More fixated with SLA's then updating KB articles. Little to no consideration for wellbeing of employees.