Universal Data Inc. - werkgeversreview Administrative Specialist bij Universal Data

Joining this team has been one of my best career decisions to date. I can honestly say that I have grown my skillset immensely because of this company, The people are great, and the management does care about the people which is hard to find in this industry with all the mergers and acquisitions. They put in a lot to make you successful.

The industry is something you love or hate. It is not for people who want to be complacent and not grow personally or professionally. Those people cycle out quick.

Most coworkers are friendly, and the free snack machine is a nice perk. The work from home flexibility is nice, but not all positions have that ability.

Management is solely focused on numbers, often at the expense of employee expertise and realistic solutions. They expect broken processes to work without addressing underlying issues, and anyone who challenges the status quo or suggests improvements risks being let go—I witnessed this firsthand with multiple employees, including myself. There’s a lack of engineers and techs, causing burnout across all roles. Many positions see high turnover unless you’re part of the inner circle of upper management. While the company promotes core values, leadership doesn’t always practice what they preach, and certain executives avoid taking accountability. In my short time there (less than six months), I was unfairly expected to carry the success of the project team while my concerns about core issues were ignored.