Once a great company, now just another private equity pawn - werkgeversreview Sales bij UserTesting

2,0
20 okt 2023
Aanbevelen
Goedkeuring directeur
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Pluspunten

There are very few positives to working at UserTesting in 2023

Minpunten

Acquired by private equity, merged with userzoom and preferred their hard nose culture to Usertesting’s “be kind to others.” Constant layoffs, work feels like you have a gun to your head at all times. Executives are out of touch and constantly set the field team up for failure. The CEO brought in his exec buddies, sold to Thoma Bravo, made their millions, and now the rest of the company is suffering for it. UserTesting is not even a shell of itself, it is a corpse.

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5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Minpunten

Primarily remote with some smaller offices located in major cities.

5,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Minpunten

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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