The death of greatness - werkgeversreview Customer Success Manager (CSM) bij UserTesting

2,0
18 jul 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It used to be a great workplace. There was a true culture of kindness, and people assumed positive intent of each other. The core UserTesting product is amazing.

Minpunten

- Constant layoffs lead to a toxic/anxious culture. Layoffs are juxtaposed with really wasteful expenses all around, which is frustrating. - There can be inept local management for non-US-based teams, and no one will look into it for a long time. - The exec team only cares about themselves and is taking only a quarter-based approach

Ontdek andere reviews over UserTesting

5,0
5 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really easy to get paid and find gigs

Minpunten

Screeners can be tough sometimes

4,0
12 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

Minpunten

-- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

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