3,0
7 aug 2017
Anonieme werknemer
Voormalige werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Great pay/ vacation hours/ benefits. A lot of fun scheduled events most of the time. Also has a lot of great choices for hours if you have tenure at the center.
Minpunten
Customers calling in can be extremely angry, irate and rude. Usually due to a confusing bill, a policy they don't understand, or from a screw up at a store or most always an authorized retail location. Management tries to teach you how to handle them by 'discovering' what the overlaying issue is, but a lot of times it just further frustrates the customer. I knew people on my team that had to get doctors notes for LOAs (Leave of absence) due to the stress that comes with being berated all the time. You will also run into a lot of weirdos calling in.