Pluspunten
It appears to be a stabled company in an unstable economy. The benefits are good and it is a generally positive environment. I think that how you feel about the company varies depending on what department you work in. High churn departments like the call centers generally have a lower satisfaction rate, where that satisfaction rate is much higher in other areas. The flip side to that is that there is more opportunity to advance in the call centers. I.T. departments have many tenured employees and not much career movement.
Minpunten
The culture seems to be changing somewhat due to the influence of the landline side Verizon Communications. Benefits, although still competitive have been cut and there is more red tape than there used to be.