Customer Pro service rep - werkgeversreview Customer Service Representative bij Verizon

1,0
17 feb 2018
Aanbevelen
Goedkeuring directeur
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Pluspunten

Pay (sort of). Honestly their really isn’t any pros working for Verizon unless you aren’t on the frontlines.. meaning on the phones.

Minpunten

Sucks your happiness from you and causes severe depression. The worst job I’ve ever had in my life. The company only cares about high performance and doesn’t care what you have to do or sacrifice to meet their standards. They are working their hardest to keep the company from completely having a union. They bully and there is no legitimate support only constant competitiveness that causes even more stress. It’s horrible. No one is really happy employee wise. Horrible horrible company to work for. They do not care about your well being. We have to take customers being disrespectful just to avoid getting a dropped survey..

Ontdek andere reviews over Verizon

5,0
22 apr 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great leadership, associates, coffee, parking, training

Minpunten

long hours if you want to be successful

4,0
26 jan 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Minpunten

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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