Room for advancement but be ready for micromanagement - werkgeversreview Supervisor of Technical Support bij Verizon

4,0
25 apr 2013
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great benefits and pay, by far the best brand in the market.

Minpunten

Any and every stat is tracked in the call center environment. It begins to feel like you are always doing something wrong. This doesn't change even up into management. As a supervisor you get treated the same but now it's from someone higher up the food chain. Company has really lost their customer focus. It used to be about credo and culture, now it's all about the bottom line.

Ontdek andere reviews over Verizon

5,0
25 dec 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Large corporation with huge potential for individuals to grow and move up in the organization.

Minpunten

Unfortunately every time they have bad profits for a quarter their answer is to layoff a large portion of their workforce to appease the stockholders

4,0
26 jan 2015
Aanbevelen
Goedkeuring directeur
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Pluspunten

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Minpunten

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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