Consistent lower pay with added pressure to perform (sales). - werkgeversreview Retail Sales Representative bij Verizon

2,0
7 okt 2014
Aanbevelen
Goedkeuring directeur
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Pluspunten

You get to work around the neatest, newest cellular technology. Good 401k benefits, health and education benefits. At least some consistent pay (because it's a huge corporation – you don't have to worry about bounced checks).

Minpunten

It used to be a truly great place to work at. Over the years they made it harder for sales reps to make commission. They foster an unhealthy, competitive environment between co-workers. Employees are rewarded for acting unethical if it's done in a way that can look unintentional (oops, did I add VZ Navigator to that customer's account without explaining anything to them?!). Their sales focus is constantly changing – some months they want you to focus on adding new lines, others selling accessories. The problem isn't the changing focus, but the way they make employees go about it. The "train" us to listen to the customer and sell them what they need (so on the FACE it seems legit), but they reprimand the employees for not hitting certain metrics, thus the EFFECT is that Verizon forces its sales reps to force products onto customers that they don't need or want and often end up returning. This is a constant battle that is never resolved and always taking place.

Ontdek andere reviews over Verizon

5,0
25 dec 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Large corporation with huge potential for individuals to grow and move up in the organization.

Minpunten

Unfortunately every time they have bad profits for a quarter their answer is to layoff a large portion of their workforce to appease the stockholders

4,0
26 jan 2015
Aanbevelen
Goedkeuring directeur
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Pluspunten

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Minpunten

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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