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      Verizon

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      Verizon Wireless - werkgeversreview Customer Service Representative bij Verizon

      2,0
      19 jun 2010
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The Benefits were great and started on day 1

      Minpunten

      Stressful Random calls graded unfairly (every call is different, you can not use the same sequence to every call every problem) Discrimination against people on FMLA Priorities not in order Advised sup of another employer putting hands on me (sexual harassment) and all they said was "umm is it affecting your calls" did nothing Sups are so unprofessional in how they handle situations Do not care about customers or employees, its all about the money

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      5,0
      19 mei 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      I loved the work culture

      Minpunten

      There were no cons for me

      4,0
      26 jan 2015
      Associate director
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Minpunten

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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