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      Verizon

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      Great Pay and Benefits - werkgeversreview Data Wireless Technical Support bij Verizon

      3,0
      11 jul 2010
      Data wireless technical support
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      For a call center in Houston, TX. the pay and benefits were great. Tuition reimbursement, phone plan, working conditions, etc. are great. Great for students because you can study for free with the beneftis.

      Minpunten

      The supervisors thing thaty are on cloud 7 because since they can monitor your calls. They are so incompetent but they need to stroke there poor ego. Also some customers will call yelling, but as long as you tell yourself that they are cussing at the company and not you, you will be fine.

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      5,0
      21 mei 2026
      Associate director
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great pay, great benefits. I had the ability to work remotely and hybrid during my 25 years. Had mostly good experiences and appreciate the time I worked there.

      Minpunten

      Unexpected layoffs, but those are pretty common these days.

      4,0
      26 jan 2015
      Associate director
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

      Minpunten

      Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

      531
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