Great place to learn and grow! - werkgeversreview Technical Account Manager bij WP Engine

5,0
1 nov 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

I began my journey at Flywheel, which was later acquired by WP Engine, where I grew over five years from L1 to Team Lead to Technical Account Manager, backed by a strong team, supportive managers, and great learning resources. Pros: — Opportunities to work with talented colleagues and access to resources like LinkedIn Learning. — Open, supportive leadership, with an exceptional CEO (Heather is amazing). — Upward mobility for those who work hard and prioritize cross-departmental learning and shadowing. — Great healthcare benefits.

Minpunten

Main con: pay. Salary bands are lower than other remote tech companies, which led me to explore other options. With higher compensation, I would have stayed indefinitely, but we live in a time where you can access better raises by switching jobs.

avatar
Reactie van WP Engine
1y
We appreciate you taking the time to share your experience at WP Engine, this feedback is integral to our continued growth and success. It's wonderful to hear your experience was so positive in regards to the amazing people who work here, feeling a sense of upward mobility and opportunities to growth and thrive, and our leadership supported you along the way. Our Total Rewards team places a lot of emphasis on finding robust benefits that support everyone at WP Engine, so we're glad to hear you felt that was the case too. In regards to pay, WP Engine's compensation philosophy is to pay competitive to market based on cost of talent vs cost of living. We utilize salary surveys to review our salary ranges on an annual basis and then conduct an annual salary planning review for merit-based increases. We know you're no longer working at WP Engine, but if you ever have more thoughts or feedback to share, positive or constructive, we'd encourage you to reach out to our Employee Experience Team. Thanks for taking the time to share, we wish you the very best in future endeavors!

Ontdek andere reviews over WP Engine

5,0
20 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Minpunten

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

avatar
Reactie van WP Engine
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
3,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

• Good people • Good work/life balance and flexibility - remote first with local hubs for those living nearby • Interesting work and ownership of solutions • Core values are good ideals

Minpunten

• Yearly "re-orgs" include layoffs, so while you think your job is secure, it could be unexpectedly eliminated overnight - managers included • Overly focused on profit over employees or customer experience (e.g. benefit programs being cut and diminishing investment into human support, which used to be the lifeblood of the company) - possible consequence of private equity / Silver Lake • No one goes into the office, so even if you're near a hub, there's not a lot of actual face time working next to people and it's difficult to get to know people outside of your team and directly-associated teams • They're not interested in keeping or training up early-career software engineers, which seems very short-sighted and goes against "built for growth" • With the laser focus on the next shiny thing, tech debt and cruft accumulate faster than can be addressed, and the context behind older systems fades over time making them progressively harder to maintain or migrate off

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