Don't be fooled, this is a Zirmed company - werkgeversreview Anonieme werknemer bij Waystar

1,0
16 okt 2018
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Not a lot of pros working here - especially if you're not based in the Louisville office. Breakfast on Fridays in the Atlanta office. Just hope it's not Bojangles.

Minpunten

- Many things internally are still branded as Zirmed, including your paycheck. - There is favoritism shown towards legacy Zirmed employees. For example, more sales territory given to Zirmed based employees, only Zirmed people are allowed to talk in the general channel of slack - Lots of cut corners, including forcing employees to sign off on a 2015 Zirmed employee handbook - Forced culture - Bad HR. Issues brought to their attention are swept under the rug or conveniently forgotten about. - Inept management - especially in Sales Intelligence and Marketing. - Payroll is either swamped or does not care for their peers. Reimbursements are routinely late. Took nearly 2 months for a small approved reimbursement to get paid out for Navicure employees (Zirmed based were approved immediately). Any bonus or salary corrections are promised, but never delivered. - Career opportunities are vastly limited unless you're based out of the Louisville office. - Compensation and benefits used to be ok. Now you have a health insurance that is not accepted by many high end doctors, bonuses are a joke, 401k matching is nothing to get excited about. - No work/life balance - especially if you're an administrator of any platform. Expect to work overtime and all weekend with nothing to show for it than a high-five. - Senior management is more worried about pleasing Bain than understanding the actual processes that happen day to day and figuring out how to make those work within a reasonable timeline. - Most employees are $20k to $30k under market - Management more worried about "having fun" and rewarding the HR department rather than getting decisions made so employees can meet stressful deadlines. - IT department still grossly separated between "Zirmed" processes and "Navicure" processes - meaning you can't get help with malfunctioning programs/hardware unless it comes from your respective team. Good luck if your team is sick or on PTO.

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Reactie van Waystar
7y
Thank you for taking the time to share your thoughts. I am disappointed to hear that your felt your experience wasn’t very positive. We are driven by our mission, purpose and values and strive to provide a meaningful work experience for everyone. I will certainly review your thoughts with the leadership team. Should you want to talk to me directly, please reach out at peopleoperations@waystar.com. We wish you the very best in your next career opportunity. Take care, Susan Staples

Ontdek andere reviews over Waystar

5,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company culture, good opportunities for personal/professional growth.

Minpunten

No significant cons for the organization or company prospects

4,0
24 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong in office culture, catered lunch weekly Meaningful work, interesting problems Many opportunities for growth Better gender diversity than other engineering orgs Great teamworking, many opportunities to make real impact. Opportunities for recognition Quarterly on-sites which could promote remote employee inclusion (if they actually showed up)

Minpunten

Intense on-call rotations, every 2-5 weeks depending on team. No additional compensation for on-call work even if team is smaller and rotations are more frequent. Legacy tech stack, little focus on tech debt as clients are king. Overworked SRE team so devs own as much of infrastructure as they can. Re orgs almost every year, usually more confusing than helpful from an individual contributor level Alcohol heavy culture. Explicitly, not a great place to be if you have a strained relationship with drinking. Product dept had some star team members but a few PMs were unengaged, lacking knowledge, and difficult to interact with Pay was not competitive. Leadership has varying levels of engagement in / knowledge of the work and varying levels of respect for work-life balance. Very young leadership team. Junior to senior ratio > 2. Co-ops can get more attention and exposure than some new hires. Mission has shifted from a focus on patient satisfaction to a focus on profits for providers. Remote employees given food/lodging during onsites, but local employees not compensated. All new hires expected to be local which limits talent pool, espc for senior engineers.

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