Look somewhere else - werkgeversreview Marketing Director bij Webgility

1,0
15 okt 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

My team had a strong camaraderie when we were there

Minpunten

I was a former employee so you may take my review with a grain of salt, but the company was poorly-managed at best when I was there. The Founder CEO last year hired a bunch a people post-series A, but misled everyone/failed to disclose that there were still a few millions of financing not closed. Team was given unrealistic goals and timelines to turnaround the business in a few quarters, despite the fact that a lot of things were broken and would take time to fix. My team in Marketing for example was given the marching order to double/triple traffic and leads in a quarter, despite basic things such as tracking and attribution still missing. Every week, the conversation was very short-term on why we didn’t hit certain phantom WEEKLY lead number that was defined by the CEO and Finance. In short, it was a poor environment to be successful. The company is now in cost-cutting mode now with sales and account management moved to Phoenix. That’s actually not the problem for the company as we need real leaders in the company who understand how to fix things methodically. Until then, I don’t see how this company can be successful in the long term.

Ontdek andere reviews over Webgility

5,0
21 aug 2024
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very employee-forward. Some 4-day work weeks and remote/hybrid roles.

Minpunten

No Cons to speak of

1
avatar
Reactie van Webgility
1y
Thank you so much for your glowing review!
2,0
6 mei 2024
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home - With flexibility to choose your own equipment

Minpunten

Employee Feedback Process: The employee NPS surveys were intended to capture honest feedback, but the process lacked anonymity. Leadership's approach, which included personally asking employees to complete the survey, created a sense of discomfort and discouraged open, candid responses. Changing Directives and Lack of Strategic Clarity: The CEO's constant shifts in strategy made it difficult to plan marketing campaigns effectively. A clear and consistent strategic direction is crucial for team success. Instances of mandated messaging changes from "Total accounting solution" to "sync multichannel orders" to other specific directions within a short time span fueled this inconsistency. Handling of Workforce Changes: Instead of exploring ways to retool or reassign staff, the company almost always let people go without much consideration of alternative solutions. This approach impacts team morale and creates uncertainty among employees. Product Knowledge and Communication: There was significant confusion about the product's capabilities and features. This lack of clarity led to messages that did not align with the product's actual functionality, causing issues for customers and staff. Leadership Interaction and Employee Engagement: The CEO's communication style often felt one-sided, focusing more on lecturing than listening. This made employees hesitant to engage with leadership, limiting constructive dialogue and feedback. Goal Setting and Planning: The company's goal-setting process was frequently delayed, affecting the planning process at every level. Without clear goals at the start of each quarter, it was difficult for departments and individuals to align their efforts, impacting overall productivity and bonus structures.

7
avatar
Reactie van Webgility
2y
Hi [Anonymous Employee], Thank you for sharing your feedback. We take your comments seriously and are committed to addressing areas of concern to improve our processes and employee experience. We appreciate your input in helping us strive for better practices and communication
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